It’s the little things, and at times not so little things, that can make a difference in your vehicle-shipping experience. Whether you’re shipping one or 100 cars, our “value adds” apply to all orders.
At MetroGistics, we have some little and some not so little value adds that can help make your vehicle-shipping experience a great one.
Strict on-boarding process for carriers
- We won’t work with just any hauler. This screening process ensures that car haulers in our carrier network have the necessary equipment, hauling authority and insurance before they can haul for MetroGistics.
- The SaferShip program confirms and verifies that the carrier has active authority, has at least $1 million in liability insurance, and has appropriate cargo insurance. Our system checks nightly with the FMCSA (DOT) website, and we are notified immediately if there are any failures or changes. If so, that carrier is deactivated and not allowed to haul for us until we verify that the issues have been resolved.
Contingency cargo insurance
- We offer $500K of contingency cargo insurance on every order we process. If there’s ever an issue with a carrier’s insurance, our policy kicks in.
Vehicle tracking report
- There is nothing worse than shipping your cars and then not knowing where they are or if they were delivered or not. MetroGistics and its partner, McNutt Automotive Logistics, provide customized vehicle tracking reports on your shipment. Let your dispatcher know if you would like to receive the nightly report when you place your order.
- Customers can also text “STATUS” to 35819 and receive an instant status report via text.
Tips for shipping a personally owned vehicle (POV)
- Thinking about shipping your personally owned vehicle? View this video on what to expect when shipping a POV.
Dedicated dispatch team
- Our team is available seven days a week form 7 a.m. to 9 p.m. Central Time.
- We will assign dedicated dispatchers to your account who will get to know your business and your specific shipping needs.
All of these value-added services cost you absolutely nothing. They reflect the way we operate and the extra mile we’ll go to earn and keep your business.
For more information on MetroGistics, call 877-571-6235, live chat via our home page, or email email@example.com.