Make Sure Transport Providers Have Strict Onboarding Process

If you ask an airline employee or human resources professional about “onboarding,” you’re sure to get different answers specific to their respective industries. To MetroGistics, onboarding refers to the process of vetting the many haulers in our vast network of carriers.

It’s not every day that you ship vehicles across the country, so it just makes sense to verify that your transport provider has a strict onboarding process and won’t outsource the job to just anybody who claims to have the necessary equipment, authority and insurance coverage.

The first question to ask your potential auto transport provider is whether they are a broker or if they have their own trucks. Depending on the size and longevity of the operation, some are either and some are a hybrid of both.

Following are some additional questions to ask your potential auto transport provider about their onboarding process before moving forward:
• Do you periodically run insurance checks on all your drivers?
• Are your drivers covered for the right amounts? MetroGistics provides an additional $500,000 in contingency cargo insurance for every shipment we handle.
• Do you check your drivers’ safety ratings? We check each night through our Safer Ship program.
• Do you verify that your drivers have the authority to haul vehicles? Auto transport regulations may vary from state to state.
• Do your drivers have the ability to promptly communicate status on shipments? Perhaps nothing is more nerve-wracking than not knowing where a shipment is or if the driver is reachable.

Some transport companies don’t do any of these things. Some do them every once in a while. At MetroGistics, we do all this and more every day and on every load.

For more information on our onboarding process, call us at 877-571-6235. We are committed to making auto transport easy, safe and worry-free.

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